FAQ

General Information

Office hours are Monday – Friday, 9am-4:30pm MST.

Rental pick ups and returns are by APPOINTMENT ONLY from 9am-5pm MST daily.
If you need accommodations outside of normal hours please contact us to make arrangements.
All pick ups and drop offs are done at our Broomfield office located at 165 Commerce St Suite C, Broomfield CO 80020. We are conveniently located just off Hwy 36 in North Denver, about 29 miles from Denver International Airport.
Pick ups are preferred between 2pm – 5pm
Returns are preferred between 9am – 11am
We offer delivery and returns at Denver International Airport for a flat $125 rate.
You will need to contact us to make arrangements at the time of your booking.

Insurance & Rental Terms

3 nights during our summer rental period April 1st – September 30th.

2 nights during our winter rental period October 1st – March 31st.

Reservations for less than the minimum period are allowed but will be charged for the minimum rental period for the season.
All rentals (excluding travel trailer) include 100 miles per night.
Excess mileage is charged at the rate of $0.35/mile.
Drivers must be 25 years of age or older.
All drivers must have a valid and current state issued driver’s license. A DMV verification and record check will be performed at the time of booking.
Our rentals are free to travel anywhere in the contiguous U.S. provided your insurance policy covers rentals everywhere you intend to drive. Vehicles may not be taken across borders into Canada or Mexico.
Peak Overland carries minimum liability fleet insurance for our rental vehicles; however, every renter is required to provide proof of active comprehensive and collision coverage at the time of pick up. A deposit in the amount of your deductible will be held until your return is completed. You must present your insurance ID card and a vehicle insurance ID card with active coverage at the time of pick up.

Supplemental insurance is available with physical damage options, ranging from $21/day to $45/day. You are responsible for any and all damage to the vehicle above and beyond normal wear and tear, so please ensure you have adequate coverage.

Insurance can be confusing, so please contact us if you have questions or concerns.
Roadside assistance is available for $9/day and is highly recommended. Renters are responsible for all repairs such as flat tires and other mechanical problems that may occur. Adding roadside assistance is a great way to provide peace of mind during your trip.

Rental Rules

Smoking and vaping is strictly prohibited in all of our vehicles, tents, and trailers. We have a zero tolerance policy. You will be charged cleaning fees of $450+ if any indication of smoking or vaping is found.

Pets are also NOT allowed in any of our vehicles, tents, and trailers. Cleaning fees of $450+ will be assessed if evidence of pets is found.

Vehicle return arrangements must be scheduled at least a day prior to your planned drop off.  Please notify us in advance if you’re running late for any reason.  A late fee of $30 may be assessed for every hour past your scheduled return.

Before returning your vehicle please insure the following requirements are met:

  • Full tank of gas
  • Remove all trash and personal items
  • Vehicle is clean**
  • Notify us of any damage or mechanical problems

**Please make an effort to return your rental in reasonably clean condition.  This includes removing any trash and debris, wiping up spills, vacuuming heavy dirt off floor mats, etc.  DO NOT take any of our vehicles through a carwash ‘tunnel’.  If the vehicle is covered in heavy mud, dirt, bugs, etc. please take it to a manual hand car wash.

If the vehicle is returned in dirty condition requiring extensive cleaning, you may be assessed cleaning fees depending on the cost to return the vehicle to rentable condition.

Peak Overland provides vehicles that are well equipped to tackle the rigors of off-road terrain. We upgrade our vehicles with heavy-duty components to help you reach remote destinations. However our vehicles are not indestructible, and should not be treated as such.

Off-road driving can be hazardous and unforgiving. It’s important to know your limitations and turn around if you doubt your ability to safely navigate terrain. You are responsible for any damages or injuries that may result from off-road driving.

We encourage you to enjoy our vehicles safely. This includes a knowledge of vehicle features and capability, as well as off-road driving experience. We will go over each vehicle’s features, in addition to your driving experience.

Please discuss your planned route with us in advance to ensure you’re not attempting any trails that may be closed or considered extremely hazardous.

Peak Overland also promotes responsible use of our public lands. Please be sure you remain on designated trails, do not venture into areas that are closed, do not trespass, ALWAYS obey fire restrictions, and leave campgrounds cleaner than you found them. Responsible use of our public lands ensures they remain enjoyable and available to everyone.